Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Guarantee

  • Our technical assistance team is working 24x7x365 to take care of all of your service demands. Every single ticket you post to us will be resolved within less than one hour. If your case demands aid from an admin, we’ll address the ticket to the technician on shift and will inform you that the situation is being taken care of.

  • Top quality support service
  • Professional Technical Help Service

  • We provide you with 24/7/365 tech help and support through a ultra–fast ticketing system incorporated into your Control Panel. You can easily e mail us all the time about any of the software applications that come installed in advance on your virtual server, this includes the selected Linux OS version, the server administration panel and our in–house made Web Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Control Panel that is provided without charge along with your virtual server, you’ll find an informative Help zone, that includes everything you need to learn about controlling your internet sites and software packages. We have added a wide selection of how to articles and reviews and video training that display the primary site supervision tasks in an easy to comprehend manner.