Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help section incorporated into our Web Control Panel offers a selection of help articles and frequently asked questions. Aimed toward fixing any common issue that you may stumble upon, they are written by our support team of qualified techs.

  • Top quality support service
  • Tutorial Videos

  • For those who want to find out how to address a frequently experienced problem by watching a how–to video clip, we have added a compilation of video tutorials to our Web Control Panel. All the educational video clips are short and simple to grasp. They offer you visual presentations of different web site administration procedures.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 technical support service and a 1–hour response time guarantee. Our competent technical support engineers will be online for you 24/7 to reply to your enquiries and to take care of any problem that you may face. Just send a tech support request from the Help Center and we will reply to you extremely quickly.